Accelerating Innovation to Create Convenience |
Finding solutions that work is great But solutions that work everywhere for anyone who wants to use them is even better Which is a tall order particularly when it comes to things like building better ATM self-service technology where the pace of innovation is oftentimes uneven Or when introducing mobile upgrades and customers arent on the same pag e Still some are doing it right and doing it quickly Top-performing financial institutions can roll out new innovations a full 25 months faster than their medium-performing counterparts As we learned from commercial real estate innovator Knotel this week its not about the right solution its about the right solution for the right user 85 million The number of worldwide merchant outlets that will accept card payments by 2022 73 percent The share of top-performing financial institutions FIs that test new features with customers 50 The number of different types of transactions a consumer can perform on an ATM in Spain 30 percent The amount of commercial real estate firms that lease over and above their actual need to preserve access to the space 59 months The amount of time it takes top-performing FIs to move innovations to market